Careful When Callin’ Into T-mobile
Ahh, chillin’ by the pool in sunny Florida, listenin’ to some Little Ax… nice.
But I wanna’ talk to those out there that got T-mobile with their iPhone and use either the 50MB or 100MB Internet plans instead of the unlimited Internet plan. Careful callin’ into them… they know what phone your SIM card is currently in.
It’s like this, there ain’t no problem with you usin’ your iPhone on T-mobile. And there is nothing wrong with you using any data plan from T-mobile, it’s not a violation of their terms of service (TOS). But, their call center people in India are actually ordered to change your account into the full, unlimited Internet or just disconnect the Internet from your plan. And, they don’t know any better either. They’re taught that it’s the “wrong Internet for your iPhone sir” and will change crap, thinking they’re helping.
If this happens, you can get your **** back, but not after it’s already disconnected, some downtime from havin’ the Internet, and maybe even some errors on your next bill (three Internet charges or whatever).
None of this has happened to me, but they tried with me so I realize it will happen if you let it. What you have to do is lead them into believing that you still have your old phone (the last phone that was registered on your T-mobile account, the phone that shows on T-mobile’s site). When you call for whatever reason, and say in broken English “Mr. Bob, I see your using an iPhone…” or whatever, all you gotta’ say is that this is your girl’s / man’s phone and your using your SIM card in their iPhone because your phone’s battery is drained or whatever. That’s it. They don’t have any data showing anything more than what phone you currently have your SIM in. And keep in mind they still know what phone your using even if you call from a land line.
It’s real simple, that’s all you gotta’ say. But if you still have your old phone, and need to call T-mobile, you could always pop out your SIM into your old phone, call, and not have to explain ****. That works nicely too.
So keep this in mind when calling into T-mobile if your using one of their two limited Internet plans.
Peace, J


